Terms of Service
Last updated: June 25, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and WOOSOO PTY LTD ("Company," "we," "us," or "our"), concerning your access to and use of the ReelGenie platform and services (the "Service") accessible at reelgenie.app.
You agree that by accessing the Service, you have read, understood, and agreed to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Service and you must discontinue use immediately.
2. Description of Service
ReelGenie is an AI-powered platform that helps users create short videos for social media platforms including TikTok, Instagram Reels, and YouTube Shorts. Our Service includes:
- AI-powered script generation for video content
- Automated visual content creation and image generation
- Video rendering and compilation services
- Template-based video creation tools
- Content management and editing capabilities
3. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the security of your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.
4. Acceptable Use
You may not use our Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To create content that is hateful, violent, or promotes illegal activities
- To attempt to impersonate another user or person
5. Content and Intellectual Property
You retain ownership of any content you create using our Service. However, by using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of providing and improving our Service.
The Service and its original content, features, and functionality are and will remain the exclusive property of WOOSOO PTY LTD and its licensors. The Service is protected by copyright, trademark, and other laws.
6. Subscription and Billing
Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. Billing cycles are set on a monthly or annual basis, depending on the type of subscription plan you select.
At the end of each billing cycle, your subscription will automatically renew unless you cancel it or we terminate it. You may cancel your subscription renewal through your account settings or by contacting our customer support team.
7. Refunds
We offer a 30-day money-back guarantee for new subscribers. If you are not satisfied with our Service within the first 30 days of your subscription, you may request a full refund by contacting our support team.
8. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
9. Disclaimer
The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions, and terms whether express, implied, statutory, or otherwise.
10. Limitation of Liability
In no event shall WOOSOO PTY LTD, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
11. Governing Law
These Terms shall be interpreted and governed by the laws of Australia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
WOOSOO PTY LTD
Email: legal@reelgenie.app
Website: reelgenie.app